Effective Date: 12/09/2023

1. Ordering & Payments

❓ How do I place an order?
✔ Add items to your cart and proceed to checkout securely.

❓ Can I modify my order after placing it?
✔ Contact us at support@emilylondon.co within 24 hours of placing your order.

2. Shipping & Delivery

❓ How long does delivery take?
✔ Orders are delivered within 10 days from dispatch.

❓ How do I track my order?
✔ A tracking number will be emailed once your order is shipped.

3. Returns & Refunds

❓ What is your return policy?
✔ Returns are accepted within 30 days of delivery for unused items.

❓ How long does it take to receive a refund?
✔ Refunds are processed within 5-7 business days.

4. Customer Support

❓ How can I contact customer support?
✔ You can email us at support@emilylondon.co, and our team will respond within 24-48 hours.

Still have questions? Feel free to contact us at support@emilylondon.co, and we’ll be happy to assist you! 🚀